See how our flexible support model can complement your business needs.Download
Whether you have a strong IT contingent or no in-house techies at all (or any where between!) our experts shape to fit your business needs.
For just a small monthly fee per device, Huon IT’s Network Operations Centre (NOC) will monitor your systems around the clock. What’s more, we actually have consultants in the office from 6am each day to escalate or address issues before your staff even log in for the day.
MONITOR JUST ABOUT ANYTHING ON YOUR NETWORK
Anything with an IP address can be monitored. This includes server and storage infrastructure, internet links, network devices, workstations, and even websites.
Our NOC team are always developing what and how we monitor, to give more visibility than ever before.
LEVELS OF MONITORING
Huon IT offers two levels of monitoring to give you investment flexibility:
HOW WOULD YOU ALERT ME OF ISSUES DETECTED?
Our clients have full control over how they want alerts handled. You might elect to be notified via phone or SMS of issues to determine the best course of action, whereas other clients simply want issues escalated directly to our support team for immediate resolution. The decision is all yours.
DO COMPANIES WITH IN-HOUSE IT STAFF STILL NEED EXTERNAL MONITORING SERVICES?
Absolutely. An independent ‘set of eyes’ across your system is not only reassurance but also allows in-house IT professionals to focus on business improvement rather than just keeping the lights on.
What's more, we work with in-house IT teams collaboratively. You will have access to our monitoring portal so you can have full visibility across the status of your entire network via either a web browser or convenient app on your smart device.
To learn more about the key benefits of outsourcing, click here.
For more information regarding Huon IT's proactive monitoring service, click here.
Detects problems before they occur
Low cost, fixed fee per month
Independent team of experts just a phone call away
Frees up internal staff to focus on core business
Easy to understand monthly reporting
"There’s been countless potentially serious issues that have been detected overnight or on weekends, and were fixed before our staff even arrived to work – avoiding costly downtime. For such a low price per day, it’s an absolute no-brainer and we wouldn’t operate without it."- Kim Warner, IT Manager at Marsdens Law Group -