VoIP & Telephony

Collaborate across your business more effectively with seamless, unified communications.

In today’s rapidly evolving business landscape, we need mobile and flexible communication and collaboration solutions. At Huon IT, we have a range of scalable and cost-effective unified communication tools that enable you to collaborate with anyone, anywhere.

VoIP and Telephony

Huon IT can assist you to evaluate your landline, private branch exchange (PBX) and voice over Internet Protocol (VoIP) options.

These days, modern cloud-based phone systems, such as Cisco’s Webex Calling, offer all of the benefits of a traditional phone system, without the complexity of managing and securing it.

Why are so many businesses moving towards cloud-based phone systems?

Some of the top motivations to move to the cloud include reduced capital costs, overall cost savings, faster deployment of services with no disruption to the end-user, increased flexibility and scalability, and access to latest features.

Until recently, many cloud alternatives to on-premises PBX systems have lacked the security, features and functionality required for businesses.

With modern phone systems, features like shared lines, hunt groups, hold, resume, pickup, forward, do not disturb and transfer means you’ll never miss an important call. You can also add in a virtual receptionist to greet inbound callers and personalise voicemail for every user.

As the NBN network is progressively rolled out in Australia, the use of the public switched telephone network (PSTN) and the integrated services digital network (ISDN) will be phased out. All businesses will eventually need to switch their phone systems to a VoIP solution.

There are many benefits when it comes to cloud-based phone systems. These include:

  • Reduced capital costs

Cloud-based phone systems eliminate the need to pay up-front for heavy and expensive installations.

  • Overall cost savings

If you host your phone system in the cloud you will also benefit from lower maintenance and support costs. Typically, you will only be charged on a usage basis, and upgrades are available for little to no cost.

  • Faster deployment of services

On a cloud-based system, you will receive frequent service updates with no disruption to end-user services.

  • Increased flexibility

​​​​​​​Having a flexible phone system is critical in this day and age with so many people working from home, or on the road, and using multiple devices. Webex Calling for example, allows you to access the phone system from your smartphone, tablet, or computer.

  • Scalability

​​​​​​​One of the greatest benefits of a cloud-based phone system is that it can be scaled easily as your business grows. It’s very easy to add extensions or direct numbers in just a few clicks.

  • Better customer engagement

​​​​​​​​​​​​​​Because you can connect with customers anytime, anywhere, your customer engagement is likely to improve.

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How do I learn more?

If you’re ready to move your phone system to the cloud, contact us to book a free initial meeting.

Business Benefits

Moving to a cloud-based phone system has many benefits including:

Reduced capital costs

Overall cost savings

Faster deployment of services

Increased flexibility


Better customer engagement

"We rely on our IT systems to be able to provide [services] to people in our community who are aged, disabled and disadvantaged. Huon IT helped upgrade our systems and keep us running, even after a merger with another organisation."- Kevin McClain, Transport Planner at Access Sydney Community Transport -

Need IT Advice?

Engage with Huon IT to undergo a health check to see how your business can benefit.


Implementing new technology?

Engage with Huon IT’s project team to ensure your project is a success.


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