In recent times, the future of work has been translated into many different forms depending on the requirements of every business. The 2020 worldwide pandemic has prompted many businesses to rethink the ways they could work and redefine the norms to gain new efficiency in productivity and cost. Although the pandemic has led to economic, health, and social challenges, it has also created an unprecedented opportunity to run a global hybrid work experiment.
A hybrid work environment can be defined as a business model combining remote work with office work. Its vision is to give freedom and autonomy around when and where to work. This allows employees the opportunity to fit work around their lives, instead of structuring logged hours within a defined space. Recent surveys showed a surprisingly high number of employees from global studies responded that they had been able to keep or even improve their productivity. Key to the success of implementing a hybrid work environment is supporting and improving on collaborative channels between hybrid, onsite, and completely remote settings.
Other factors that played a major part in this “experiment” have correlated with employees’ expectations on how to perform collaborative tasks, social connectivity, well-being, and workplace tools.
Freeing up new ways of working for better productivity
The challenge for employers lies in reimagining the entire employee, customers, and vendors' collaboration experience – and creating a new set of conditions to empower every channel to thrive in the future of work – potentially one that will be far less office-centric.
This frees up an enormous opportunity for businesses to enable productivity to be gained effortlessly from anywhere, unrestricted by physical space and time. The focus is directed at how and when teams could effectively get the right things done faster, more transparently, and cost-effectively. Such new flexibility epitomises how new technology and digital solutions are helping businesses to adapt to activity-based work with the right tools and systems.
By removing proximity as a restriction, hybrid collaboration calls for Cloud-based tools for phone, video calls, meetings, instant messaging, and file sharing. A platform-led solution such as Microsoft Teams creates an integrated Cloud collaboration environment with multiple options to communicate via a single interface that scales according to business requirements, including third-party applications like Salesforce and other content service solutions.
Keeping an eye on finding the right tools
With an increasing mix of in-office and remote working arrangements, many people will find different ways to effectively function as a team. A cloud-enabled working environment is made to empower different teams from various locations to collaborate seamlessly, efficiently, and securely. Telephony with Microsoft Teams can provide a complete unified communications experience for everyone in the business.
An important point is to seek hands-on support to guide your business to implement your solution. As part of Microsoft Teams, Cloud Calling is scalable to provide a robust framework for your business to combine all the different communication tools even for handling mission-critical projects that share data over the platform.
How can we help?
For many businesses, a unified communications strategy is now just a part of a bigger collaboration picture. Discover how we can help you to integrate a unified communications strategy for your business with Huon IT Cloud Calling for Microsoft Teams. Download the brochure below for more information.