24×7 Helpdesk & IT Network Support

Huon IT’s 24×7 Help Desk supports business around the clock. With a dedicated team of local consultants available via phone, web or email at all times, our scalable solution means your organisation stays operational – day and night.

IT Support when you need it, now.

Nine-to-five days are a distant memory. Whether your staff stay back in the office to meet deadlines, work in multiple time zones, or simply need to keep an eye on emails from home; the reality of business today demands that IT is operational around the clock.

Huon IT’s Help Desk services organisations of all sizes, supporting an unlimited range of user and IT network support problems. Our experts can either act as a single point of contact for users or provide escalation support when your in–house team needs assistance.

Flat rates around the clock

With either pay per use or monthly fixed price models available, Huon IT’s Help Desk solution offers efficient, scalable support to cater for your fluctuating needs. With no additional charges for after hours service, your staff will have instant access to an expert team of professionals 24×7 for a fraction of the cost of in-house alternatives. Our locally based consultants take the time to understand your business and provide real solutions. Using state of the art remote assistance technology, our Help Desk supports problems ranging from backend server outages and connectivity issues, right through to printer faults or desktop issues.

How your business can benefit:

  • 24×7 professional support
  • Cost savings compared to in-house alternatives
  • Flat rates around the clock
  • 100% guaranteed SLAs
  • Scalable on demand

Huon IT also provide a full range of Managed Services and Proactive Network Monitoring to ensure all facets of your office IT are running at optimal levels.

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We Support?

Read how Huon IT provides international support to MAp Airports.

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