Client Centre

Welcome to the Huon IT Client Centre – your resource to log support tickets and talk directly to our technical specialists.

If you have a technical issue, a member of our support team will use our live remote assistance tool, GoToAssist, to view your desktop and share control of your mouse and keyboard to solve the problem. Click here to view a demonstration of GoToAssist.

Using GoToAssist

• Step 1: A member of our support team will provide you with a unique connection code. Enter the code in the field below and select the Click Here button to initiate the ‘screen-sharing’ session.
• Step 2: You are prompted to download a small virus-free plug-in.
• Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
• Step 4: You are in full control of your computer and you can end the session at any time.

You will find answers to security questions and system configuration requirements on our Information Page.

News"

• Huon IT Team Expands with New Appointments 03-Mar-2010
• Wotton + Kearney Proceeds with Virtualization Project 07-Jun-2010